2022-23 Unit Plan
Vice President of Student Services

Mission Statement

Student Services shares the College�s educational mission by promoting students� success both in the classroom and in meeting their educational and career objectives. To accomplish this goal, Student Services programs provide essential and comprehensive services for student outreach, retention, and transition. 


Program Description

The Office of the Vice President for Student Services coordinates and provides direction and leadership to the College's Student Services programs.


Accountability for Previously Funded Items


Accountability Item 1

Diploma Generation and Mailing


Amount: 8000.00
Used For Intended Purpose: Yes
Benefit

Diploma production, both initial and reprints, is a very resource intensive task and it is difficult to produce high quality diplomas with standard office equipment.  We have been outsourcing diploma production since 2018; continuing to do do ensures the efficient production of high quality diplomas that reach our students in a timely fashion.  During the pandemic, we started having the vendor mail diplomas directly to students, thus making the process even more efficient and seemless.  This funded item benefitted the District by improving efficiency and cutting down on waste created by in-office diploma creation and mailing.  



Student Learning/Administrative Unit Outcomes

The Office of the Vice President for Student Services will continue to seek opportunities to expand our understanding of the student experience at Butte College and to further participatory governance by ensuring active student participation on VPSS led committees.  


Standards/Goals for Student Achievement (Instruction Departments)


        

Standards/Goals for Student Achievement (All Other Departments)

The Office of the Vice President for Student Services supports the College in meeting the Vision for Sucess goals by coordinating, providing direction,and supporting all Student Services program and departments to increase student completion, persistence, and transfer rates.  The Office of the VPSS also provides support in the effort to reduce the instiutiional barriers that contribute to equity gaps in  traditionally under-represented populations.  


Strategic Direction

The Office of the Vice President for Student Services supports the Strategic Direction priorities of the College by providing direction and support to Student Services programs and departments, particularly in the areas of meeting enrollment targets, closing equity gaps, and improving processes.  The Office supports the Strategic Direction in these ways:

Supporting Student, Faculty, and Staff Success - Student Services provide the non-instructional programs (TRIO, EOPS, DSPS, Inspiring Scholars, Mental Health Services,etc.) that help students meet their basic needs and succeed in school.  Division staff members are regularly trained on how to access these services, what they provide, and how to direct students to them.  

Enhancing a Culture of Equity and Inclusiveness - Student Services continues to help lead the charge to nurture Butte College's culture of equity and inclusiveness by providing training and events for students and staff, as well as by supporting the student centers (QRC, UndocuCenter, Culture & Community Center).  


Program Review

The unit plan serves as the program review for the Office of the Vice President for Student Services.  


Department Goals

The Office of the Vice President for Student Sevices will:

-Continue to provide direction, leadership, and support to Student Services departments and programs.

-Continue to provide a safe learning environment for students, faculty, and staff.  

-Develop a campus-wide enrollment management plan and make progress toward the initiatives outlined in the ISER QFE.  

-Fill key positions in Student Services (reduce vacancies and out-of-class/temporary assignments)


Future Development Strategies

Strategy 1 - Provide Consistent Support and Direction for All Student Services Departments

Ensure that the Student Services programs have the resources and support needed to meet their missions and to accomplish the objectives in the Strategic Direction to the maximum extent possible given the financial resources provided by the state and the District.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Using Data-Informed Processes for Continuous Improvement
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The Vice President for Student Services meets with his Leadership and Management Teams on a regular basis to identify and address issues and concerns, help guide and provide support, keep team members up to date on new legislation and District priorities and/or challenges.

The Vice President for Student Services Office provides support to staff, faculty, and students to help ensure a safe learning environment for all.

 


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: No
Supports ILO - Work Effectively: No
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: Yes
Supports Meeting Vision for Success Goal - Time to Degree: Yes
Supports Meeting Vision for Success Goal - Employment in field of Study: Yes
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 2 - Customer Service

The Vice President for Student Services Office strives to provide exemplary customer service to students, faculty, and staff.

 


Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

To help ensure students are as successful as they can be, the Vice President for Student Services Office will do the following.

  • Continue to strive to provide exemplary customer service to students, faculty, and staff.
  • Continue to build and maintain relationships with Student Services departments.
  • Provide support to ensure that the final stages of implementation of the online Title IX training for all students, faculty, and staff is completed.

Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: No
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Strategy 3 - Provide a Safe Learning Environment

Campus Police and the Title IX Coordinator and Compliance Officer directly report to the Vice President for Student Services. This collaboration is an essential component in maintaining a safe and healthy learning environment for students, faculty, and staff.


Initiatives
  • Supporting Student, Faculty and Staff Success
  • Maximizing Resources to Support Student Learning
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

The Vice President for Student Services meets with the Title IX Coordinator and Campus Police Chief on a regular basis to ensure a safe learning and working environment for all members of the Butte College Community.


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: No
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: Yes
Supports ILO - Communicate Competently: Yes
Supports ILO - Engage Collaboratively: Yes
Supports ILO - Work Effectively: Yes
Supports Meeting Vision for Success Goal - Credentials: No
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: No

Strategy 4 - Develop an Enrollment Management Plan

Like schools nation-wide, Butte College has experienced a precipitous drop in enrollments, exacerbated by a series of crises that  struck Butte County in the last five years.  To prepare for the eventual end of the hold harmless period, Butte College must work to restore its enrollments.  


Initiatives
  • Enhancing a Culture of Completion and Goal Achievement
  • Supporting Student, Faculty and Staff Success
  • Enhancing a Culture of Equity and Inclusiveness

Supporting Rationale

Under the direction of the Vice President for Student Services, Butte College will develop a comprehensive Enrollment Management plan to rebuild enrollment while supporting student success (both persistence and completion).  The plan should be data-driven and equity-minded, with measurable goals.  


Supporting Rationale Alignment
Supports the College's Strategic Direction and Priorities: Yes
Supports Program Review Recommendations: No
Supports Course level SLOs: No
Supports PLOs: No
Supports ILO - Think Critically: No
Supports ILO - Communicate Competently: No
Supports ILO - Engage Collaboratively: No
Supports ILO - Work Effectively: No
Supports Meeting Vision for Success Goal - Credentials: Yes
Supports Meeting Vision for Success Goal - Transfer: No
Supports Meeting Vision for Success Goal - Time to Degree: No
Supports Meeting Vision for Success Goal - Employment in field of Study: No
Supports Meeting Vision for Success Goal - Reducing Equity Gaps: Yes

Requested Non-Financial Resources

None

Current Financial Resources

None

Augmentation Requests

Original Priority Program, Unit, Area Resource Type Account Number Object Code One Time Augment Ongoing Augment
Description Supporting Rationale Potential Alternative Funding Sources Prioritization Criteria
1 Vice President for Student Services Operating Expenses 11.000.700.1.645000 55100 $0.00 $8,000.00
Diploma Production and Delivery to Graduates Directly from Vendor Diploma production (initial and reprints) is a very time intensive task. The Vice President's Office works with a company to produce industry standard diplomas. This company ensures that each diploma is flawless. Using this service has saved the Office of the Vice President's staff countless hours of staff time. During the pandemic, the company began mailing diplomas directly to recipients, further increasing efficiencies and ensuring quality. This augmentation is needed to ensure seamless diploma generation and delivery to our students.
  • Meeting student achievement goals (Vision for Success Goals)
  • Improving Processes: a. Data and Reporting; b. Internal Communications
  • Meeting California Community Colleges Vision for Success Goals
8/2/23